Returns

Process

• How do I process a return?
• How many days do I have to return an item?
• Why did my return delivery fail?
• What are the conditions for returning an item, and for what reasons could it be rejected?

Refunds

• How and when will I receive the amount corresponding to my refund?
• Are initial shipping costs refunded upon return?

Information

• Can I exchange an item?
• Can I return a product in a physical store?
• Can I return or exchange a raffle item?