If you need to change the size or model of your order, you'll need to return the item and place a new order. We'll refund the amount you paid for the returned item using the same payment method you used for the purchase. Visit our Returns page for detailed instructions.
Alternatively, you can visit one of our stores in Madrid, Barcelona, or Dubai, where our staff can assist you with the return and immediately process a new order. If they have the item you want is in stock, you can pick it up the same day. Otherwise, it will be sent to your provided address.
At SVD it is not possible to reserve a product or make a pre-order, so we cannot reserve another item while you wait for your refund.
If you are 100% sure which size suits you best, we recommend that you make the purchase to avoid running out of the desired product in case there are few units left. Of course, once we receive your return and verify that the product(s) condition is correct, we will proceed to refund your purchase.