To ensure that your return is processed correctly, please consider the following:
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Make sure to return the product within 14 calendar days from the date you received it.
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Use appropriate external packaging to protect the product during shipping. In the case of footwear, please do not use the inside box as external packaging.
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The product must be in perfect condition as received, without signs of use, dirt, or external damage such as lint or marks.
Additionally, please avoid damaging the product box by writing on it, using adhesive tape, or manipulating the label. This could result in your return being rejected.
By ensuring these points are met, we can process your return quickly and efficiently.