My order

Payments

• What payment methods can I use to purchase?
• Can I pay with Klarna?
• My Tabby order was canceled. What can I do now?
• I've been debited without an order number or I've been charged twice
• Does the shipping cost change depending on how many products I buy?
• Can I apply for sales tax exemption (Tax Free) ?

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Before purchasing

• Do you have Gift Cards?
• If I place an order online, can I pick it up in-store?
• Is it safe to purchase at SVD?
• Can I request express shipping to receive my order as soon as possible?
• If I add something to my cart, is it kept for me?
• Why can I only buy one unit of the product I want?

Post-Purchase

• Can I cancel or modify an order?
• How can I check the status of my delivery once I have placed an order?
• The address is incorrect, what should I do now?
• I chose the wrong size or product when completing the order. What should I do?
• I haven't received a confirmation email, how can I confirm if an order has been placed correctly?
• How can I obtain the invoice for my order?

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