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My order

Payments

  • What payment methods can I use to purchase?
  • Can I pay with Klarna?
  • My Tabby order was canceled. What can I do now?
  • I've been debited without an order number or I've been charged twice
  • Does the shipping cost change depending on how many products I buy?
  • Can I apply for sales tax exemption (Tax Free) ?
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Before purchasing

  • New Updates on Shipping to the United States: What You Need to Know
  • Do you have Gift Cards?
  • If I place an order online, can I pick it up in-store?
  • Is it safe to purchase at SVD?
  • Can I request express shipping to receive my order as soon as possible?
  • If I add something to my cart, is it kept for me?
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Post-Purchase

  • Can I cancel or modify an order?
  • How can I check the status of my delivery once I have placed an order?
  • The address is incorrect, what should I do now?
  • I chose the wrong size or product when completing the order. What should I do?
  • I haven't received a confirmation email, how can I confirm if an order has been placed correctly?
  • How can I obtain the invoice for my order?
See all 7 articles
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Stores
    • Barcelona
    • Bailén, 18 08010 Barcelona, Spain
    • Monday - Saturday
    • 11h – 15h / 16h – 20h
    • Madrid
    • Churruca, 5 28004 Madrid, Spain
    • Tuesday - Saturday
    • 11h – 15h / 16h – 20h

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