If you entered an incorrect or incomplete address, the purchase will be refunded once the package is returned to our warehouse.
There are very few occasions when a package is returned to our facilities because of an address error or missing data. To avoid this kind of issues with the delivery of your order, it is very important you:
- check the shipping address during the purchase process;
- check the details in your order confirmation email;
- contact us if you detect any wrong data.
Our delivery times are so short that sometimes we have little margin to make modifications once the package has reached the destination country, so it is essential that you contact us as soon as possible.
