Do you need help? We’re here for you.
To speed up support, we kindly ask you to use only one contact channel. Our team manages all incoming inquiries, and your case is prioritized according to the channel used and the type of request. Maximum response time is 24 hours on business days.
Support languages: Spanish and English.
Email (contact form)
Available by clicking here.
Phone 📞 +34 93 122 70 57
Hours: Monday to Friday, from 10:00 to 14:00 and from 15:00 to 18:00 (CEST).
Cost: Spanish number.
Note: this number does not accept WhatsApp calls.
SVD Chat Buddy
Available 24/7 from the icon in the lower-left corner of the screen.
It answers common questions at any time and, if you request it, can connect you with the Support team during business hours (Monday to Friday, 9:00 to 18:00 CEST).
Get information about SVD stores here