If you have received a product that doesn't correspond to the item(s) listed in the confirmation email of your order, contact us and we will try to resolve it as soon as possible. Please provide us with the order number and describe the issues related to the item(s) in order to speed up our response.
If the error is due to our preparation process, don't worry. We will take care of the costs and manage the pick-up of the item(s). We will also offer you a resolution, consisting of either replacing the item(s), as long as stock is available, or refunding your purchase.
