Our stock at SVD is distributed among several warehouses located in the cities of Barcelona and Madrid, so it is possible that, if your order consists of several items, you will receive more than one package.
If you have received a package that doesn't include all of your ordered items, it is most likely that a second package is about to arrive. We recommend you check the confirmation email, as you may have received more than one tracking number if the items were shipped separately.
However, if you would like to check the status of your delivery, please do not hesitate to contact us. Please provide us with the order number and inform us of the missing products.
